FREQUENTLY ASKED QUESTIONS
When will my items ship?
Good question. We do our best to get your packages out within 1-3 business days. Your treasures should arrive within 3 - 7 days once shipped out. Tracking numbers will help you know where they're at.
Shipping times are calculated with business days, which are Monday-Friday, not including holidays. If you haven’t received your deal within 3 weeks of ordering, please contact firstname.lastname@example.org.
Do you ship internationally?
Not at this time.
Where do my packages ship from?
We are located in the great state of Idaho, so they will ship out from here.
Can I change, or cancel, my order?
Unfortunately, once an order has been submitted, we cannot make any changes. We cannot change any part of your order. We cannot cancel an order once it has been placed. Be sure to double and triple check your items, quantities, personalization, and shipping info before hitting submit.
Do you accept returns?
We want you to be happy with your order, but if you are not, just contact us by email, email@example.com within 14 days of receipt of your order to begin the process. Also, please refer to our Return Policy for more details on what is returnable and non-returnable.
What do I do if the item I received is damaged or defective?
If your product arrives damaged or defective, please contact Joyful Bliss Boutique as soon as possible so that they can resolve the problem quickly. We ask that your send your order number, and a picture of the issue. This will help with quality control, and prevent the same situation in the future. As with returns, please contact within 14 days of the purchase of your order.
How do I get a discount or a promotion code?
We occasionally have some awesome promotions and discount codes to help you get even better prices on the items for sale on the site. Yay! If you're receiving our V.I.P. emails, and following us on social media, you'll hear about any codes or promotions.
You can apply the code to your order by entering it in the Discount Code field. The field shows after you have entered your shipping, billing, and payment information and hit the Apply button at the bottom of the screen. All discount codes must be applied during the purchase. We are not able to apply the codes or discounts after the order has been placed.