FAQ

Questions? We have answers!

When can I expect my monthly Resilient JOY box?

Your payment will be drafted on the 1st of each month.  Boxes will be packed and ready for pickup or shipping within 15 days of that payment, sometimes earlier! 

If you sign up after the 1st of the month, then your payment will be drafted the following month on the 1st.  

If I live out of town, can my Resilient JOY box be shipped?

Yes! We can ship for an additional $9.99/month.  Just choose that option at checkout. 

Local pickup at our Lewiston, Idaho location is free.  Please text Angela @ 208-503-9447 to make arrangements. 

Is there a commitment or can I cancel at anytime?

There is no long term commitment.  We hope you love your boxes!  But, if you need to cancel your subscription, please visit this link My Subscriptions - Joyful Bliss Boutique - Account to manage your subscription, and fill out the form to cancel your subscription. 

Please note – cancellation requests must be received 14 days before your billing date (1st of the month) or you will be charged for the following month.

How do I update my payment method?

Please visit this link My Subscriptions - Joyful Bliss Boutique - Account and log into your account.  You’ll see a place to update your payment method, contact info and billing/shipping address information on your dashboard.  

Can I use a pre-paid card for my subscription?

Pre-paid cards are not eligible for recurring payments, which are required for our subscriptions. To avoid payment issues, please use a credit or debit card that can process ongoing transactions.

Can I purchase the journal only?

Maybe! If we have any extra inventory, we'll put them in our shop. If they are sold out, you can sign up to be on the waitlist and once there is enough interest, we’ll be able to place another order. Short story: possibly but it’s very hit-or-miss!

What are the extras?

Every month will have a different theme and extras that come with it. Each box will contain 3-5 items. From faith t-shirt, personalized item, stickers, posters, tumblers, bookmarks to pens, these small surprises will also vary each month!